Always call that number first and ask the agent for the customer service phone number. Not only will you avoid all sales upcharges for all the extra items that have hidden shipping charges but you will get roped into all the sales pitches for other companies at the end of the call. NEVER give your credit card to these people ! The agents work from home and have your credit card information at the finger tips! Tell them you already own the product and need help with the return. When you order from an infomercial always use a credit card that you do not intend to use for anything else and for god sakes NEVER use your checking debit card ! Most often they have more shipping charges then you know of and the agents read scripts poorly and are uninformed of what they are doing. NEVER USE YOUR DEBIT CARD ! your account will be overdrawn until the items are returned and you are NEVER reimbursed for shipping charges !!!! Where i work it can be as much as 64.00 in shipping before you know what hit you. Its unreal what i see go on here.
